Question 1

What is Space Lizit?

Accepted Answer

Space Lizit is an all-in-one AI-powered legal operations platform designed to automate case management, document analysis, and workflows for law firms and corporate legal departments.

Question 2

Who is Space Lizit designed for?

Accepted Answer

We primarily serve mid-to-large law firms, corporate legal teams, and solo practitioners looking to scale their practice with automation.

Question 3

How does Space Lizit differ from traditional practice management software?

Accepted Answer

Unlike traditional legacy systems that act as passive databases, Space Lizit uses active AI to automate work—drafting documents, spotting risks, and managing deadlines proactively.

Question 4

Can I use Space Lizit on Mac and PC?

Accepted Answer

Yes, Space Lizit is a cloud-based platform accessible from any modern web browser on Windows, Mac, or Linux devices.

Question 5

Is there a mobile app?

Accepted Answer

Yes, our platform is fully responsive for mobile browsers, and we offer dedicated apps for iOS and Android for on-the-go case access.

Question 6

Does Space Lizit replace my current lawyers?

Accepted Answer

No. Space Lizit is an 'augmentative' technology. It handles repetitive administrative tasks and research, enabling your attorneys to focus on high-value strategy and client counseling.

Question 7

What languages does the platform support?

Accepted Answer

Currently, the interface is in English, but our AI document analysis can process and translate documents in over 50 languages.

Question 8

Do you offer a free trial?

Accepted Answer

Yes, we offer a 14-day comprehensive free trial so you can experience the power of AI automation firsthand.

Question 9

Is my client data secure?

Accepted Answer

Security is our top priority. We use AES-256 encryption for data at rest and TLS 1.3 for data in transit. Our infrastructure is hosted in ISO 27001 certified data centers.

Question 10

Are you SOC2 compliant?

Accepted Answer

Yes, Space Lizit is SOC2 Type II certified, ensuring we meet rigorous standards for security, availability, and confidentiality.

Question 11

Do you train your AI on my confidential data?

Accepted Answer

No. Your data is indexed in a private, isolated environment solely for your firm's use. We never use client data to train our public foundation models.

Question 12

Is Space Lizit GDPR compliant?

Accepted Answer

Yes, we are fully GDPR compliant and offer tools to help you manage data subject access requests (DSARs) and right-to-be-forgotten requests.

Question 13

Where is my data stored?

Accepted Answer

By default, data is stored in secure data centers in the US. Enterprise clients can choose data residency options in the EU, UK, or Asia-Pacific regions.

Question 14

Who owns the data I put into the platform?

Accepted Answer

You do. You retain full ownership of all client data, documents, and work product generated within the platform.

Question 15

What happens to my data if I cancel?

Accepted Answer

You can export all your cases, documents, and contacts in standard formats (CSV, PDF, ZIP) before cancellation. We permanently delete your data 30 days after account termination.

Question 16

Do you have HIPAA compliance features?

Accepted Answer

Yes, for firms handling medical records (personal injury, malpractice), we offer HIPAA-compliant storage and processing agreements.

Question 17

How do you handle backups?

Accepted Answer

We perform automated hourly backups and georedundant storage to ensure your data is safe even in the event of a catastrophic regional failure.

Question 18

What is RAG (Retrieval-Augmented Generation)?

Accepted Answer

RAG is a technique we use to ensuring accuracy. Instead of letting the AI 'guess', it first retrieves relevant facts from your own case files and verified legal databases before generating an answer.

Question 19

Does the AI hallucinate?

Accepted Answer

We minimize hallucinations significantly by grounding the model in your specific documents and verified case law. If the AI is unsure, it is designed to cite its sources or admit it doesn't know.

Question 20

Which Large Language Models (LLMs) do you use?

Accepted Answer

We use a hybrid approach, leveraging fine-tuned versions of industry-leading models (like GPT-4 and Claude) alongside our own proprietary legal-specific models for maximum accuracy.

Question 21

Can the AI read scanned PDFs?

Accepted Answer

Yes. Our built-in OCR (Optical Character Recognition) automatically converts scanned images and PDFs into machine-readable text for analysis.

Question 22

How fast is the AI analysis?

Accepted Answer

Most documents, even 50+ page contracts, are analyzed in under a minute. Simple queries are answered instantly.

Question 23

Can I customize the AI's behavior?

Accepted Answer

Yes, you can upload 'Playbooks' that teach the AI your preferred clauses, risk tolerance, and drafting style.

Question 24

Can Space Lizit manage emails?

Accepted Answer

Yes. Our Email Integration syncs with Outlook and Gmail to automatically file client correspondence into the correct matter folders.

Question 25

Does it support e-signatures?

Accepted Answer

Yes, we have a built-in, legally binding E-Sign module. You can send documents for signature directly from the case file.

Question 26

Can I generate invoices?

Accepted Answer

Absolutely. The platform tracks billable time automatically and generates professional invoices (including LEDES capability) for clients.

Question 27

Does it have a client portal?

Accepted Answer

Yes. You can grant clients secure access to a branded portal to upload documents, view case status, and pay invoices.

Question 28

Can it handle court deadlines?

Accepted Answer

Yes. Our Docketing engine calculates deadlines based on court rules and automatically adds them to your calendar with reminders.

Question 29

Is there a conflict check feature?

Accepted Answer

Yes. We run intelligent search across your entire database to identify potential conflicts of interest before you open a new matter.

Question 30

Can I manage contacts and CRM?

Accepted Answer

Yes, the platform includes a full Legal CRM to manage intake pipelines, referral sources, and client relationships.

Question 31

Does it support trust accounting?

Accepted Answer

Yes, we provide trust accounting features compliant with IOLTA regulations, ensuring client funds are tracked separately.

Question 32

Can I automate document drafting?

Accepted Answer

Yes. Our Document Automation allows you to create templates. The AI then fills them instantly with case data, saving hours of drafting time.

Question 33

How long does implementation take?

Accepted Answer

Most firms actally go live within 2-5 days. Our team handles the data migration and setup for you.

Question 34

Can you migrate data from my old system?

Accepted Answer

Yes, we have specialized migration tools for upgrading from Clio, MyCase, PracticePanther, and legacy on-premise servers.

Question 35

Is training included?

Accepted Answer

Yes, we provide unlimited onboarding training for your team, plus a comprehensive library of video tutorials.

Question 36

Do I need an IT team to run this?

Accepted Answer

No. Space Lizit is fully managed in the cloud. We handle all updates, security, and maintenance.

Question 37

Can I integrate with other apps?

Accepted Answer

Yes, we offer integrations with Office 365, Google Workspace, QuickBooks, Xero, Dropbox, and have an open API (via Make/Zapier) for custom workflows.

Question 38

How is pricing structured?

Accepted Answer

We use a simple per-user/per-month subscription model. We have different tiers for Solo, Team, and Enterprise needs.

Question 39

Are there setup fees?

Accepted Answer

Standard self-serve setup is free. Large enterprise migrations with custom development may incur a one-time onboarding fee.

Question 40

What kind of support do you offer?

Accepted Answer

All plans include email and chat support. Enterprise plans include a dedicated Customer Success Manager and 24/7 phone support.

Question 41

Do you offer discounts for non-profits?

Accepted Answer

Yes, we offer special pricing for legal aid organizations and non-profits. Please contact sales for details.

Question 42

Can I cancel anytime?

Accepted Answer

Yes, monthly plans can be cancelled at any time without penalty. Annual plans offer a discount but are committed for the year.

Question 43

Do you charge for client portal access?

Accepted Answer

No. You can invite unlimited clients to the secure portal at no extra cost.

Question 44

Is support available on weekends?

Accepted Answer

Standard support is Mon-Fri, but our Knowledge Base is available 24/7. Critical system issues are monitored 24/7.

Question 45

What makes Space Lizit unique?

Accepted Answer

Our deep integration of AI into the actual workflow—not just as a side chat—is what sets us apart. We don't just answer questions; we do the work.

Question 46

How often do you release updates?

Accepted Answer

We release feature updates and improvements weekly. As a cloud platform, you get these updates instantly without installing anything.

Question 47

Can I enable Two-Factor Authentication (2FA)?

Accepted Answer

Yes, 2FA is available and recommended for all accounts to add an extra layer of security.

Question 48

Does the AI learn from my corrections?

Accepted Answer

Yes, within your private instance, the AI learns from your edits to improve future suggestions, creating a system that gets smarter over time.

Question 49

Is there a limit on document storage?

Accepted Answer

Our standard plans come with generous storage limits (1TB+), sufficient for almost all firms. Unlimited storage add-ons are available.

Frequently Asked Questions

Still have questions?

Your Firm Files More Cases.
SpaceLizit Does the Paperwork.

Frequently Asked Questions

Still have questions?

Your Firm Files More Cases. SpaceLizit Does the Paperwork.

Your Firm Files More Cases.
SpaceLizit Does the Paperwork.